Privacy Policy

Effective Date: April 20,2025

1. Data Collection at HaKi

At HaKi, our mission is to provide users with a tailored, seamless, and secure experience. To achieve this, we collect specific types of data that enable us to enhance our services, optimize app performance, and uphold robust security measures. Below is a detailed breakdown of the data categories we gather and their respective purposes.

1.1 Account Registration & Profile Information

During the HaKi account creation process, we request certain details to establish your profile and facilitate social interactions:

• User ID: A unique identifier linked to your account, ensuring secure association with your activity while safeguarding sensitive information.

• Username: Your chosen display name, visible to others for engagement within the platform.

• Profile Visuals: Uploaded images or avatars that help personalize your presence and foster user interaction.

• Custom Preferences: Settings such as language or notification preferences, stored to customize your experience.

1.2 Platform Engagement & Usage Insights

As a platform focused on private connections and real-time interactions, HaKi tracks user behavior to improve functionality and safety:

• Interaction Logs: We record actions like initiating chats, joining video matches, or exchanging messages. This data helps refine core features—for example, analyzing video call frequency and duration allows us to enhance stability and responsiveness.

Key benefits of this analysis include:

• Performance Optimization: Addressing issues like lagging video or delayed messages to maintain service quality.

• Personalized Recommendations: Improving connection matches and adapting settings based on user behavior.

• Community Protection: Detecting policy violations or disruptive behavior to uphold platform integrity.

1.3 Technical & Connectivity Data

To ensure broad device compatibility and efficient troubleshooting, we gather:

• Device Specifications: Model, OS version, screen resolution, app version, and Device ID for performance optimization.

• Network Details: IP address, connection type (Wi-Fi/mobile), carrier, and speed to stabilize connectivity.

• Device Identifiers: Unique hardware/software IDs (including Device ID), IMEI, and Advertising IDs for security and analytics, aiding fraud prevention.

• Diagnostic Reports: Crash logs, performance metrics, and Device ID to quickly resolve technical issues.

1.4 Shared Content

User-generated content is central to HaKi’s interactive environment:

• Private Communications: Messages exchanged within the app are securely stored and may be reviewed to ensure compliance with safety and community standards.

1.5 Analytics & Ad Performance

To support our free services and drive continuous improvement, we collect:

• Ad Interactions: Data on ad clicks or views helps maintain relevance while minimizing intrusiveness.

• Third-Party Analytics: Insights from partners on usage trends, demographics, and app performance guide future enhancements.

This structured approach allows HaKi to strike a balance between innovation, usability, and trust across our platform.

2. How Your Data Improves HaKi for You

At HaKi, the information you share allows us to create a safer, smarter, and more customized experience. We rely on your data to enhance performance, upgrade features, and foster a community built on trust. Here’s a breakdown of how we use your details.

2.1 Keeping the App Running Smoothly

Your information powers the essential functions that make HaKi work:

• Core Services Depend on It: Without your account details and activity history, features like private chats, video matching, and profile management wouldn’t function properly.

• Optimizing Speed & Reliability: We study how users interact with the app and analyze technical data to reduce loading times, fix glitches, and ensure everything runs smoothly on any device.

2.2 Making HaKi Feel Personal

We adjust the app to match your preferences and habits:

• Recommendations That Fit You: Based on what you do in the app, we suggest video matches, profiles, and content that align with your interests.

• An Interface That Adapts to You: Settings like language and notifications shape how the app looks and works, making navigation effortless.

2.3 Protecting You and the Community

Your safety and the platform’s integrity matter to us. Here’s how your data helps:

• Stopping Fraud Before It Happens: By spotting unusual login attempts or suspicious behavior, we prevent scams and misuse.

• Keeping Interactions Respectful: We monitor conversations to remove harassment, spam, and other policy violations.

• Locking Down Your Data: Strong encryption and strict access rules keep your information secure from breaches.

2.4 Following the Law Responsibly

Sometimes, we must use your data to meet legal requirements:

• Cooperating with Authorities: If legally obligated, we may share information with government or law enforcement agencies.

• Respecting Global Privacy Rules: We handle your data transparently and lawfully, following international privacy standards.

By applying your data in these ways, we keep improving HaKi while putting your security and satisfaction first.

3. When and Why We Share Your Information

HaKi values your privacy and never sells your personal details. However, there are times when sharing is necessary—whether to run our services, follow the law, or protect users.

3.1 Working with Trusted Partners

To make HaKi better, we collaborate with third-party providers who meet strict security standards:

• Understanding User Behavior: Tools like Appsflyer and Facebook Analytics help us refine marketing and promotions.

• Keeping the App Stable & Secure: Cloud services, payment processors, and performance trackers ensure smooth and safe transactions.

3.2 Only with Your Permission

If we ever need to share your data beyond our partners, we’ll ask for your approval first. You decide what gets shared.

3.3 When the Law Requires It

We may disclose information in certain legal or safety situations:

• Answering Legal Requests: If required by courts or government agencies, we comply with valid legal demands.

• Preventing Harm: If fraud, abuse, or threats arise, we may share data to resolve the issue.

3.4 If HaKi Changes Hands

In rare cases—like a merger or acquisition—your data might transfer as part of the deal. Even then, we ensure it stays protected under this policy.

4. Device Access & Why We Need It

To deliver all of HaKi's features, we may ask for permission to use certain functions on your device—but only with your approval. You can change or withdraw these permissions at any time through your phone or tablet settings. Here's how we use each one:

Camera Access

• Purpose: Lets you take photos and videos directly in the app (like for profile pictures or sharing moments).

• When Used: Only activates when you open the camera feature—we never access it without your action.

Photo Library Access

• Purpose: Allows you to upload existing images (for profile customization or sharing).

• Privacy Promise: We only see the specific photos you select—never your entire gallery.

Microphone Access

• Purpose: Needed for sending voice messages or making audio calls.

• When Used: Turns on only when you start a voice interaction—never runs in the background.

External storage read permission

• Purpose: Enables sharing documents or media files from your device.

• Privacy Promise: We interact solely with files you intentionally choose to upload.

Advertising ID

• Purpose: Helps tailor promotions by understanding which app features you use most.

• Your Control: Lets you see more relevant ads while respecting your preferences.

Every permission serves a clear purpose, and none operate without your direct input. You’re always in control—adjust or revoke access anytime in your device settings.

5. Managing Your Personal Data

At HaKi, you have full control over your information. Here’s how you can manage it:

Your Rights & Choices

• View Your Data: Request a copy of the personal information we store and how it’s processed.

• Fix Errors: Update or correct any details that are outdated or incorrect.

• Delete Your Data: Ask us to remove your information, unless we’re legally required to keep it.

• Pause Processing: Temporarily restrict how we use your data if you believe it’s inaccurate or being misused.

• Opt Out of Certain Uses: Object to specific data processing activities that affect your rights.

To take any of these actions, contact us using the details in the Contact Information section. For security reasons, we may need to verify your identity before proceeding. We’ll respond to your request as quickly as required by law.

By upholding these practices, we ensure your data stays protected while delivering a personalized and seamless HaKi experience.

6. How Long We Keep Your Data

HaKi follows strict data storage and retention policies to balance service quality with privacy protection.

Our Retention Framework

• Active Account Data:

￮ We keep your profile and account details as long as your account is active.

￮ If you delete your account, we retain this data for 30-90 days (unless extended by law) in case you want to reactivate.

• Operational & Diagnostic Data:

￮ Usage patterns, device info, and performance logs are stored for up to 12 months to improve features and fix issues.

￮ After this period, they’re either permanently deleted or anonymized so they can no longer be linked to you.

• Legal & Compliance Records:

￮ Financial transactions, dispute records, and regulatory data may be kept for 3-7 years, depending on legal requirements.

Once retention periods expire, we securely erase or anonymize all data to ensure it can’t be traced back to you.

7. How We Protect Your Data

At HaKi, we use advanced security measures to keep your information safe at every level:

Our Security Measures

• Advanced Network Protection:

￮ Enterprise firewalls and intrusion detection systems block unauthorized access attempts around the clock.

• Military-Grade Encryption:

￮ All sensitive data is secured with TLS 1.3+ for communications and AES-256 encryption for storage.

• Strict Access Controls:

￮ Employees only get access based on their role, with mandatory multi-factor authentication (MFA) and regular permission reviews.

Proactive Threat Prevention

• AI-Powered Security Monitoring:

￮ Our systems detect and neutralize suspicious activity in real time.

• Ongoing Security Testing:

￮ We conduct regular penetration tests and audits to stay ahead of new threats.

How You Can Help

While we handle the technical side, you can boost your security by:

• Enabling two-factor authentication (2FA)

• Using unique passwords (never reuse them across sites)

• Reporting suspicious activity immediately through our support team

These safeguards ensure your data stays protected while we deliver a seamless HaKi experience.

8. Your Privacy Rights Worldwide

At HaKi, we respect and comply with global privacy laws to protect your data—no matter where you are. Below are your key rights under different regulations and how to exercise them.

EU For Users in the European Union (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access – Request a copy of your personal data

• Correct – Update inaccurate or incomplete information

• Delete – Ask us to erase your data (with legal exceptions)

• Restrict Processing – Limit how we use your data

• Data Portability – Receive your data in a transferable format

• Object – Opt out of marketing or automated decision-making

• Withdraw Consent – Revoke permissions you previously gave

How to Exercise Your Rights:
Email us at projectsara23@gmail.com with your request.

US For California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA), you can:

• Know – See what data we collect and why

• Delete – Request removal of your personal information (with exceptions)

• Opt Out – Stop the sale/sharing of your data for ads

• Non-Discrimination – Not be penalized for exercising your rights

• Correct – Fix errors in your personal data

How to Exercise Your Rights:
Email projectsara23@gmail.com or use the "Do Not Sell My Personal Information" link in settings.

CA For Canadian Users (PIPEDA)

Under Canada’s PIPEDA, you have the right to:

• Access & Correct – Review and update your personal data

• Withdraw Consent – Opt out of non-essential data processing

• File a Complaint – Report concerns to the Office of the Privacy Commissioner (OPC)

How to Exercise Your Rights:
Contact us at projectsara23@gmail.com.

US For Virginia Residents (VCDPA)

Under the Virginia Consumer Data Protection Act (VCDPA), you can:

• Confirm & Access – Check if we process your data

• Delete – Request data removal (with exceptions)

• Correct – Fix inaccuracies in your information

• Opt Out – Decline targeted ads, profiling, or data sales

How to Exercise Your Rights:
Email projectsara23@gmail.com.

BR For Brazilian Users (LGPD)

Under Brazil’s LGPD, you have the right to:

• Access, Correct, or Delete your personal data

• Request Data Portability

• Object to Processing based on legitimate interests

• Revoke Consent for optional data uses

How to Exercise Your Rights:
Email projectsara23@gmail.com or file a complaint with ANPD (Brazil’s Data Protection Authority).

9. How to Submit Privacy Requests

To exercise your rights under any privacy law (GDPR, CCPA, PIPEDA, etc.):

1. Contact Us: Email projectsara23@gmail.com

2. Include in Your Request:

￮ Full legal name

￮ Associated account information (username/email)

￮ Specific action requested (e.g., "Request data deletion under CCPA")

3. Verification Process: We may require ID confirmation to protect your account

Response Timeline: We address all valid requests within 30 days (or sooner if required by law).

10. Escalating Privacy Concerns

If you're unsatisfied with our response, you may contact:

• EU Residents: Local Data Protection Authority

• California Residents: CA Attorney General's Office

• Canada: Privacy Commissioner of Canada

• Brazil: National Data Protection Authority (ANPD)

We're committed to resolving all privacy matters fairly and transparently.

11. Protection of Children’s Privacy

HaKi is designed for users aged 18 and above. We do not knowingly collect personal data from individuals under 18 years old. If we become aware that such data has been inadvertently collected, we will promptly delete it from our systems and take appropriate measures to ensure compliance. If you suspect that a minor has shared personal data with us, please notify us immediately at projectsara23@gmail.com.

12. Policy Updates

We regularly update this policy to reflect:

• Service improvements

• New legal requirements

• Enhanced privacy measures

Notification Methods:

• In-app alerts

• Email notices (registered users)

• Clear version dating

Your continued use after updates indicates acceptance. We recommend periodic reviews.

13. Managing Your Data Sharing

Control Options:

1. Privacy Dashboard:

￮ Customize sharing preferences

￮ Opt-out of data sales (where applicable)

￮ Manage third-party access

2. Direct Requests:
Email projectsara23@gmail.com
Typical response: Within 10 business days

14. Data Controller Information

Entity: HaKi

Controller: Gideon Ukoko Jr

Responsibilities Include:

• Overseeing all data processing

• Ensuring global compliance

• Maintaining security standards

Contact: projectsara23@gmail.com

15. Data Protection Officer

For specialized privacy matters:

• Name: Gideon Ukoko Jr

• Email: projectsara23@gmail.com

• Mailing Address:
5800 Highland Park Dr #2076
Benbrook, TX 76132-5843
USA

DPO Handles:

• Rights requests

• Compliance questions

• Regulatory matters

16. General Privacy Questions

Primary Contact: projectsara23@gmail.com

Our Commitment:

• Prompt responses

• Clear explanations

• Continuous privacy improvements